Frequently Asked Questions


More questions will be added as they arise.


Shipping FAQ

Shipping within Canada and to Bermuda

Currently, we ship throughout Canada with WestJet, Cargo Jet and Air Canada (Bermuda). We also ship using Greyhound, but do not offer a live guarantee for this option. For current rates and availability, please refer to our stocklist or contact us directly.

Shipping to U.S. Customers

Unfortunately, overnight carriers in Canada do not accept live animals for shipment. This, coupled with U.S. Fish & Wildlife inspection fees, makes it cost prohibitive to ship fish from Canada to the United States on small orders.

Shipping outside of North America/Bermuda

Contact us for availability.